After spending the weekend in Newport Beach, we headed up PCH to the Beverly Wilshire in Beverly Hills. I had heard so many great things about the Beverly Wilshire (not to mention its central role in "Pretty Woman") that I knew that we had to stay there on our Los Angeles stop. The Beverly Wilshire lived up to, and actually exceeded, my expectations. From the moment we arrived, it was clear that the BW lives and breathes customer service. We were greeted within moments of stepping out of the car and led to the lobby for check-in, where we received an upgraded room (thanks Amex Fine Hotels & Resorts program!). All of the staff at BW seemed to be genuinely interested in ensuring that each guest has an enjoyable stay. We even noticed that the staff welcomed children with open arms, personally attending to them with games and faux check-in forms while their parents checked in to their room. My one comment is that I had heard such amazing things about their foyer. While it was nice, it was neither one-of-a-kind nor memorable. After dropping off our luggage, we headed back down to the lobby where the friendly and knowledgable concierge mapped out our shopping itinerary -- Rodeo Drive, Robertson Blvd and Melrose Blvd. You absolutely can't beat the location of the Beverly Wilshire. Rodeo Drive is across the street and the other main shopping areas are just a short drive away. And, if you prefer to be chauffeured -- the valet at the Beverly Wilshire is happy to arrange for you to be driven to your chosen destination in the house car.
One great surprise was waiting for us upon our return to our room. I had tweeted earlier in the day that I was on my way to BW and not only did the BW respond via twitter, they surprised me with a plate of chocolates, cookies and a fondant-covered rice krispie treat twitter bird! The welcome treat made me truly feel that I was cared for and valued as a guest.
Sadly, we only stayed at the BW for one night as we had several more stops to go on our road trip. But, before leaving, we hit the gym to burn off the many calories we were inhaling along the way (by the way -- huge shout out to the concierge's choice for breakfast -- Jack and Jill's just a few blocks from the hotel. My wife and I loved it.). The BW has a well-stocked gym with treadmills, stairmasters, ellipticals and free weights. And, to ensure you don't fall over with dehydration or starvation, awaiting for you after your workout is infused water and Gatorade on tap as well as muffins and fresh fruit. My only regret is not having time to enjoy the outdoor pool area or the Thursday poolside happy hour.
The BW is definitely my new favorite city hotel. The staff and facilities are top-notch and you cannot beat the location as a base for shopping, eating and enjoying Los Angeles.
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